We get a lot of queries from businesses that want to avoid queues and crowds outside and within their stores and branch locations. But after they start using VirtuaQ, our clients start discovering the benefits of digital customer engagement, and they start looking at other ways of further transforming their business processes. To aid in this effort, we're creating resources like this one.
Here's a list of the top 10 retail tools for business process improvements, from getting a retail CRM to foot traffic counters and omnichannel retail platforms. Five are essential for SMEs in retail today, and the rest for enabling growth.
1. Contact tracing app.
SaferMe: Address - Level 3/354 Lambton Quay, Wellington Central, Wellington 6011, New Zealand
Website: https://www.safer.me/
2. Retail queue management system
VirtuaQ: Address - 262, Evoma Business Centre, Bengaluru, Karnataka 560049
Website: https://virtuaq.com/retail-queue-management-system
3. Payments platform
Stripe: Address - 510 Townsend St, San Francisco, CA 94103, United States
Website: https://stripe.com/
4. Omnichannel retail software
Lucep: Address - 1 Keong Saik Rd., Singapore 089109
Website: https://lucep.com/
5. eCommerce platform
Wix: Address - 6350671, Nemal Tel Aviv St 40 Israel
Website: https://www.wix.com/
6. Order management system
Oracle Netsuite: Address - 500 Oracle Parkway Redwood Shores, CA 94065
Website: https://www.netsuite.com/portal/industries/retail.shtml
7. Foot traffic analytics
DOR Technologies: Address - 1157 Harrison St, San Francisco, CA 94103, United States
Website: https://www.getdor.com/
8. Inventory management
Brightpearl: Address - Suite 110 211 E 7th St Austin, TX, 78701, United States
Website: https://www.brightpearl.com/inventory-management-software/
9. Retail CRM
Profitsystems RETAILvantage: Address - 2 North Nevada Avenue, Suite 1000 Colorado Springs, CO 80903
Website: https://www.profitsystems.com/solutions/retail-pos-software/
10. Customer satisfaction feedback
HappyOrNot: Address - Vuolteenkatu 20 33100 Tampere, Finland
Website: https://www.happy-or-not.com/en/