Top 10 retail tools for business process improvements

3 mins read

business process improvements

We get a lot of queries from businesses that want to avoid queues and crowds outside and within their stores and branch locations. But after they start using VirtuaQ, our clients start discovering the benefits of digital customer engagement, and they start looking at other ways of further transforming their business processes. To aid in this effort, we're creating resources like this one.

Here's a list of the top 10 retail tools for business process improvements, from getting a retail CRM to foot traffic counters and omnichannel retail platforms. Five are essential for SMEs in retail today, and the rest for enabling growth.

1. Contact tracing app.

SaferMe: Address - Level 3/354 Lambton Quay, Wellington Central, Wellington 6011, New Zealand


2. Retail queue management system

VirtuaQ: Address - 262, Evoma Business Centre, Bengaluru, Karnataka 560049


3. Payments platform

Stripe: Address - 510 Townsend St, San Francisco, CA 94103, United States


4. Omnichannel retail software

Lucep: Address - 1 Keong Saik Rd., Singapore 089109


5. eCommerce platform

Wix: Address - 6350671, Nemal Tel Aviv St 40 Israel


6. Order management system

Oracle Netsuite: Address - 500 Oracle Parkway Redwood Shores, CA 94065


7. Foot traffic analytics

DOR Technologies: Address - 1157 Harrison St, San Francisco, CA 94103, United States


8. Inventory management

Brightpearl: Address - Suite 110 211 E 7th St Austin, TX, 78701, United States


9. Retail CRM

Profitsystems RETAILvantage: Address - 2 North Nevada Avenue, Suite 1000 Colorado Springs, CO 80903


10. Customer satisfaction feedback

HappyOrNot: Address - Vuolteenkatu 20 33100 Tampere, Finland


By Neel Padmanabhan

July 30, 2020 ·

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