Top 10 retail tools for business process improvements

3 mins read


business process improvements

We get a lot of queries from businesses that want to avoid queues and crowds outside and within their stores and branch locations. But after they start using VirtuaQ, our clients start discovering the benefits of digital customer engagement, and they start looking at other ways of further transforming their business processes. To aid in this effort, we're creating resources like this one.

Here's a list of the top 10 retail tools for business process improvements, from getting a retail CRM to foot traffic counters and omnichannel retail platforms. Five are essential for SMEs in retail today, and the rest for enabling growth.

1. Contact tracing app.

SaferMe: Address - Level 3/354 Lambton Quay, Wellington Central, Wellington 6011, New Zealand

Website: https://www.safer.me/

2. Retail queue management system

VirtuaQ: Address - 262, Evoma Business Centre, Bengaluru, Karnataka 560049

Website: https://virtuaq.com/retail-queue-management-system

3. Payments platform

Stripe: Address - 510 Townsend St, San Francisco, CA 94103, United States

Website: https://stripe.com/

4. Omnichannel retail software

Lucep: Address - 1 Keong Saik Rd., Singapore 089109

Website: https://lucep.com/

5. eCommerce platform

Wix: Address - 6350671, Nemal Tel Aviv St 40 Israel

Website: https://www.wix.com/

6. Order management system

Oracle Netsuite: Address - 500 Oracle Parkway Redwood Shores, CA 94065

Website: https://www.netsuite.com/portal/industries/retail.shtml

7. Foot traffic analytics

DOR Technologies: Address - 1157 Harrison St, San Francisco, CA 94103, United States

Website: https://www.getdor.com/

8. Inventory management

Brightpearl: Address - Suite 110 211 E 7th St Austin, TX, 78701, United States

Website: https://www.brightpearl.com/inventory-management-software/

9. Retail CRM

Profitsystems RETAILvantage: Address - 2 North Nevada Avenue, Suite 1000 Colorado Springs, CO 80903

Website: https://www.profitsystems.com/solutions/retail-pos-software/

10. Customer satisfaction feedback

HappyOrNot: Address - Vuolteenkatu 20 33100 Tampere, Finland

Website: https://www.happy-or-not.com/en/


By Neel Padmanabhan

July 30, 2020 ·


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