Queue solution for your VIP customers
The thing about VIPs is that they happen to be very important to your business. You can't afford to provide them with anything less than a perfect customer experience. One of the things to keep in mind, when it comes to VIP customers[...] Read more >
Top 10 virtual queue management benefits
A virtual queue management system implementation triggers efficiencies and a cascade of benefits across every facet of your organization. Here’s a list of the top 10 benefits [...] Read more >
Basics of queuing theory applied to calculate average waiting time
What is a Queuing System? A flow of customers from a finite / infinite population towards your service facility forms a queue on account of lack of [...] Read more >
How to Implement a Queue Management System
This is a case study of a VirtuaQ client, a global commercial and retail banking institution, with over 4,000 retail branches across [...] Read more >