Queue management tips, techniques and CX improvement case studies.
This is a list of the top 10 performance management systems that offer some or all of the desired features such as 360-degree feedback appraisal or multi-rater feedback, automated reminders, and more. Read more >
Top 10 social distancing software and return to office solutions to make sure that you continue to be compliant with these and other social distancing norms. Read more >
List of theme park management software providers for managing everything from queue systems to ticketing, POS, gift cards, FNB, guest relations and more. Read more >
What are effective retail growth strategies for growing a business in the age of the pandemic? These are eight such strategies that will fuel your business growth. Read more >
Learn about everything from vaccine team composition to appointment setting, safety precautions, safe distancing in your Covid vaccine queue, and dealing with adverse events following immunization (AEFI). Read more >
A Line app is a digital tool that allows businesses to let their customers queue virtually before or after they arrive, instead of having to wait in line at the business premises. Read more >
List of token display system and token dispenser providers to assist integrators and distributors who recommend and implement all the IT systems that a business needs. Read more >
Commonly used banking technology acronyms that are key to a better customer experience. Read more >
What does a Bollywood actor and cricket team owner have to do with airport queue solutions? A lot, if you’re Juhi Chawla. Read more >
In this post, we explore the change in the digital customer experience, which is now the new normal in banking, automotive, retail, restaurants, government, and healthcare. Read more >
When it comes to selling software or technology to banks, calling yourself a fintech is more of a bad word than a buzzword that sells. Read more >
Disadvantages of having a customer queue vs the benefits of a virtual queuing room. Read more >
Formula for calculating the total cost of a waiting line is the cost of customers waiting plus the cost of staff required for providing the service. Read more >
Here’s a checklist of our top four retail store queue management strategies that will make your store perfectly safe for yourself, your staff, and all your customers. Read more >
We took a look at what customers do in long shopping queues, including dancing, fighting, and creating videos for social media. Read more >