VirtuaQ blog on queue management and CX

Queue management tips, techniques and CX improvement case studies.

List of top 10 performance management systems

List of top 10 performance management systems

This is a list of the top 10 performance management systems that offer some or all of the desired features such as 360-degree feedback appraisal or multi-rater feedback, automated reminders, and more. Read more >

The Platform Approach to CX: Why Scalability Matters in BFSI & Healthcare

The Platform Approach to CX: Why Scalability Matters in BFSI & Healthcare

: Discover why scalability is critical for CX platforms in BFSI and healthcare. Learn how modular design, real-time data, and seamless integration empower enterprises to deliver consistent, personalized customer journeys at scale. Read more >

Building a Robust CX Platform: Critical Features and Best Practices

Building a Robust CX Platform: Critical Features and Best Practices

Discover the must-have features of a robust customer experience platform in 2025—from omnichannel orchestration to AI-powered personalization and smart queue management. Read more >

Beyond Queues: Orchestrating Omnichannel Journeys in BFSI

Beyond Queues: Orchestrating Omnichannel Journeys in BFSI

Explore how BFSI leaders are moving beyond traditional queue systems to orchestrate seamless, omnichannel customer journeys that reduce drop-offs, preserve context, and enhance CX outcomes.. Read more >

Top 10 social distancing software and return to work solutions

Top 10 social distancing software and return to work solutions

Top 10 social distancing software and return to office solutions to make sure that you continue to be compliant with these and other social distancing norms. Read more >

Theme park management software providers

Theme park management software providers

List of theme park management software providers for managing everything from queue systems to ticketing, POS, gift cards, FNB, guest relations and more. Read more >

8 retail growth strategies while living with the pandemic

8 retail growth strategies while living with the pandemic

What are effective retail growth strategies for growing a business in the age of the pandemic? These are eight such strategies that will fuel your business growth. Read more >

Vaccine queue system and best practices

Vaccine queue system and best practices

Learn about everything from vaccine team composition to appointment setting, safety precautions, safe distancing in your Covid vaccine queue, and dealing with adverse events following immunization (AEFI). Read more >