From personalised consultations to seamless check-ins, AI is quietly transforming the beauty industry. Discover how salons & beauty clinics are using AI-powered Customer Experience (CX) tools to boost efficiency, increase revenue, and delight customers.
Read more...
A Japanese salon haircut recently went viral—not for the style, but for the experience. Calm, respectful, and meticulously orchestrated, it sparked a debate about how Indian salons can evolve. In this blog, we explore what the trend reveals about customer expectations and how Indian beauty businesses can blend cultural vibrancy with smart, serene CX - powered by VirtuaQ’s journey orchestration platform.
Read more...A real-world example of how two everyday brands delivered exceptional customer experience through proactive resolution and seamless collaboration.
Read more...Discover why scalability is critical for CX platforms in BFSI and healthcare. Learn how modular design, real-time data, and seamless integration empower enterprises to deliver consistent, personalized customer journeys at scale.
Read more...Discover the must-have features of a robust customer experience platform in 2025—from omnichannel orchestration to AI-powered personalization and smart queue management.
Read more...Explore how BFSI leaders are moving beyond traditional queue systems to orchestrate seamless, omnichannel customer journeys that reduce drop-offs, preserve context, and enhance CX outcomes..
Read more...Top 10 social distancing software and return to office solutions to make sure that you continue to be compliant with these and other social distancing norms.
Read more...List of theme park management software providers for managing everything from queue systems to ticketing, POS, gift cards, FNB, guest relations and more.
Read more...What are effective retail growth strategies for growing a business in the age of the pandemic? These are eight such strategies that will fuel your business growth.
Read more...Learn about everything from vaccine team composition to appointment setting, safety precautions, safe distancing in your Covid vaccine queue, and dealing with adverse events following immunization (AEFI).
Read more...A Line app is a digital tool that allows businesses to let their customers queue virtually before or after they arrive, instead of having to wait in line at the business premises.
Read more...List of token display system and token dispenser providers to assist integrators and distributors who recommend and implement all the IT systems that a business needs.
Read more...Commonly used banking technology acronyms that are key to a better customer experience.
Read more...What does a Bollywood actor and cricket team owner have to do with airport queue solutions? A lot, if you’re Juhi Chawla.
Read more...In this post, we explore the change in the digital customer experience, which is now the new normal in banking, automotive, retail, restaurants, government, and healthcare.
Read more...