VirtuaQ blog on queue management and CX

Queue management tips, techniques and CX improvement case studies.

Sci-Fi CX: How Blockbusters Predicted the Customer Experience Revolution

What if Hollywood's most iconic sci-fi films were doing more than dazzling us with CGI? What if, nestled between the galaxy wars and sentient gadgets, they were foreshadowing the future of Customer Experience (CX)? From Wall-E's over-automation to Star Trek's predictive AI, discover how cinema unknowingly wrote the script for today's AI-powered CX — and how VirtuaQ brings those futuristic dreams to life

Read more...