Omnichannel - queue from anywhere, on any device, on the digital channel preferred by your customers.
Pooled queues - allow customers to queue simultaneously for multiple services.
Priority tokens - Get VIP customers in and out quickly.
Whatsapp messaging - QMS sends messages directly to customers on Whatsapp.
Status updates - Customers get status updates on their scheduled appointment.
Open APIs - Easy integration with all your existing systems.
Powerful reports - Real-time data on staff and branch service levels.
Industry solutions - Dedicated solutions for banks, hospitals, government, etc.
Pay as you go - Per token micro-payments that can be included in customer bills.
SLA alerts - Set service levels and get real-time SLA breach alerts.