VirtuaQ blog on queue management and CX

Queue management tips, techniques and CX improvement case studies.

Building a Robust CX Platform: Critical Features and Best Practices

Building a Robust CX Platform: Critical Features and Best Practices

Discover the must-have features of a robust customer experience platform in 2025—from omnichannel orchestration to AI-powered personalization and smart queue management. Read more >

Top 10 social distancing software and return to work solutions

Top 10 social distancing software and return to work solutions

Top 10 social distancing software and return to office solutions to make sure that you continue to be compliant with these and other social distancing norms. Read more >

Theme park management software providers

Theme park management software providers

List of theme park management software providers for managing everything from queue systems to ticketing, POS, gift cards, FNB, guest relations and more. Read more >

8 retail growth strategies while living with the pandemic

8 retail growth strategies while living with the pandemic

What are effective retail growth strategies for growing a business in the age of the pandemic? These are eight such strategies that will fuel your business growth. Read more >

Vaccine queue system and best practices

Vaccine queue system and best practices

Learn about everything from vaccine team composition to appointment setting, safety precautions, safe distancing in your Covid vaccine queue, and dealing with adverse events following immunization (AEFI). Read more >

Line app for digitization of customer queues

Line app for digitization of customer queues

A Line app is a digital tool that allows businesses to let their customers queue virtually before or after they arrive, instead of having to wait in line at the business premises. Read more >

Token display system and token dispenser providers

Token display system and token dispenser providers

List of token display system and token dispenser providers to assist integrators and distributors who recommend and implement all the IT systems that a business needs. Read more >

Banking technology acronyms for improving Customer Experience

Banking technology acronyms for improving Customer Experience

Commonly used banking technology acronyms that are key to a better customer experience. Read more >

Celebs join demand for solution to airport queues

Celebs join demand for solution to airport queues

What does a Bollywood actor and cricket team owner have to do with airport queue solutions? A lot, if you’re Juhi Chawla. Read more >