VirtuaQ blog on queue management and CX

To help business owners looking for financial aid in this challenging COVID-19 environment, we’re publishing this more comprehensive list of government grants for startups and SMEs. Read more >

Retail strategies that are effectively helping businesses keep their doors open, let your customers know it is safe to walk in and out, and maintain safe distancing for everyone. Read more >

We’re providing here a list of the top 10 customer service software that will help you respond better and faster to your customer queries and service requests. Read more >

Five ways to keep your business open during Covid-19 without risking your life and that of your staff, customers, and all our families. Read more >

To bring some clarity, we provide these customer experience management tips for the post-Covid era, which have been advocated by CX experts. Read more >

Here's a list of the top 10 retail tools for business process improvements, from getting a retail CRM to foot traffic counters and omnichannel retail platforms. Read more >

Among one of the many changes that Covid-19 has forced upon us is the role of the store manager. In this article, we take a look at this role and job description before 2020, and how it has changed after-Covid. Read more >

List of top 30 health information system providers, useful for hospitals, clinics and anyone looking for an HIS or software provider. Read more >

Step by step guide on how to apply for a business grant in Singapore. Includes video on the process of a Productivity Solutions Grant application. Read more >

Six highly effective customer feedback methods that you can implement in order to listen to your customers on your website, email, social media and over the phone. Read more >

This is a list of seven key factors that will make for a very happy customer, from the time they try to contact you, all the way through the customer journey, and future visits to any of your branch locations. Read more >

Find out how to apply for Aadhar Card in just three simple steps, and how to reduce wait times at Aadhar enrollment centres.. Read more >

This is a compilation of all the major core banking software providers we have on our list. Some we work with already, and we’d definitely like to work with lots more of these fintech providers. Read more >

Six ways to improve the digital customer experience for businesses engaging customers on their website, email, social media, mobile apps, etc. Read more >

Full list of DMV wait times for all 50 states, and actionable steps to reduce wait times using queue management and digital transformation. Read more >